Our Commitment

MobCoins is committed to operating a responsible, safe, and transparent platform. We implement the following safeguards:

• A minimum age requirement of 21 years old, enforced at the point of entry;
• Clear disclosure that all coins are virtual and have no monetary value;
• Prominent responsible gaming information on every page;
• Partnerships with the National Council on Problem Gambling (NCPG) and Gamblers Anonymous.

Warning Signs of Problem Gambling

Even on a free-to-play platform, we encourage you to reflect on your gaming habits. Warning signs that gaming may be becoming problematic include:

• Spending excessive time on gaming at the expense of work, family, or other responsibilities;
• Feeling irritable or anxious when unable to play;
• Using gaming as a way to escape stress, anxiety, or depression;
• Neglecting sleep, meals, or physical health to continue playing;
• Feeling unable to stop or reduce gaming despite wanting to;
• Experiencing negative emotions (guilt, shame, frustration) related to gaming.

Self-Help Tools

If you think your gaming habits may be becoming a concern, you can take the following steps:

• Set time limits — Decide before you play how long you will play, and stick to it;
• Take regular breaks — Step away from the screen periodically;
• Keep gaming in perspective — Remember that MobCoins is entertainment, not a way to earn money;
• Talk to someone — Share your concerns with a trusted friend, family member, or counselor;
• Self-exclude — Contact us at [email protected] to request that your account be closed and access blocked.

Our Partners

MobCoins is proud to support the following organizations:

National Council on Problem Gambling (NCPG)

The NCPG is a national advocacy organization dedicated to reducing the costs and consequences of problem gambling. Their helpline, 1-800-GAMBLER, is available 24/7 and provides free, confidential support, referrals, and resources for those struggling with gambling problems.

Website: https://www.ncpgambling.org/

Gamblers Anonymous

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to help solve their common problem and help others to recover from a gambling problem. Meetings are free and available worldwide.

Website: https://www.gamblersanonymous.org/

For Parents and Guardians

MobCoins is strictly for adults aged 21+. We strongly recommend that parents and guardians use parental control software and browser settings to prevent minors from accessing any gaming platform, including free-to-play social casinos. Resources:

• Common Sense Media — parental guidance on digital media;
• Your device's built-in parental controls (Screen Time on iOS, Family Link on Android).

Washington State Notice

Users located in the State of Washington are asked to refrain from using MobCoins. This request is consistent with Washington state law and our commitment to operating responsibly.

Contact Us

If you have concerns about your own or someone else's gaming habits, or if you would like to request account closure, please contact us:

Email: [email protected]
MobCoins Entertainment LLC
1209 Orange Street, Wilmington, DE 19801, USA